Cookie policy

What is a cookie?

A cookie is a small file that is downloaded to your device if you agree. Cookies enable us to identify your device and store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.

How we use cookies

The cookies we use can be categorised in the following ways:

  • Strictly necessary: These are cookies that are essential for the operation of our website. They include cookies that enable you to log into secure areas of our website. These cookies don't gather information about you that could be used for marketing or remembering where you've been on the internet.
  • Performance: These are cookies that allow us to collect information about how visitors use our website, such as by counting the number of visitors in total and to see which pages are visited most often. These cookies don't collect information that identifies a visitor. All information these cookies collect is anonymous and is only used to improve how our website works.
  • Functionality: These are cookies that are used to recognise you when you return to our website. This enables us to remember your details and preferences, such as your name.
  • Targeting: These are cookies that record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.

Cookies we use

Below is a list of the cookies we use with a description of what they are used for and details of any other information that may be appropriate.

Cookie Name Purpose More Information On/Off
SteadyPay Cookie Strictly necessary
Intercom Strictly necessary Third party cookie
Google Analytics Performance Third party cookie
Facebook Pixel Performance, targeting Third party cookie
Hotjar Performance Third party cookie

Controlling cookies

You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.

Please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it.

Many browsers have a 'Do Not Track' setting that you can enable to stop many cookies automatically.

Deleting cookies

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Version: 1.0
Date: June 2022